Eastern Copy Fax Inc 25th Anniversary Badge
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Fax & Copy Machines


"We have leased our printer/copier from Eastern Copy Fax for years, and recently replaced it with another unit. Tony and his team

have been fantastic to work with and extremely timely on service needs." - 5 Stars

-Ken Riehl, CEO

Cape Ann Chamber 


"What a pleasure to work with such a professional and outstanding company! We have been working with Eastern Copy Fax for

many years now. They are extremely knowledgeable, quick to respond to our inquiries and issues, and always in a courteous, friendly

and professional manner. They have been very helpful over the years in recommending the perfect equipment for our office needs.

We would not hesitate to recommend Eastern Copy Fax!" 5 Stars

-Anne M. LaMonica

Constitution Financial


"Tony, the owner, and refreshingly, the person who will probably answer the phone if you call, is super helpful and sweet. He will

go out of his way to help you troubleshoot a problem to avoid a service call, and if it does come down to that,

service will be prompt and courteous!"

-Joan Dusoe



"We have leased two printers from Tony at Eastern Copy Fax for years.

Tony (the owner) takes exceptionally good care of us, and if we need service someone is almost always there that day/the next morning.
Everyone there is helpful, from the office to the techs to Tony himself.

I highly recommend them to anyone looking for a great company to buy/lease from!!!"


 Harmony Healthcare International (HHI)


"Eastern Copy Fax offers excellent customer service. It's maintenance plan for copiers include supplies and the per page cost for printing is reasonable. On the rare occasion that a service call is necessary, they are able to provide a technician for same day support. I highly recommend Eastern Copy Fax."  - 5 Stars

Lisa Maloney, Director

Middlesex Retirement


"We have been working with Eastern Copy Fax for a very long time and will always do so. The service is incredible along with the knowledge of all their equipment. We always get the best prices on new purchases and will be life long customers. Thank you for everything."  This new copier we just bought allowed us to replace 2 other machines...it's a time and money saver. It is now our best machine in the company. So good that we just bought another one the same day this one was delivered."
- Dave Atkinson, IT Manager
The James F. Mullen Co, Inc.

"Hi Tony,
Thanks for all your help getting the new copier. George and Eric were great in helping with the set up and training."
- Tracy Bowen, Office Manager
Maritime Gloucester


"Happy Friday Tony!
Just wanted to thank you for the quick service. They just completed the install and our secretary is very pleased. Thank you again for the professionalism of all your staff!!
Have a great weekend!"
- Mary @ Circle Finishing, Inc.


"I want to share a positive experience today.
I needed some support with my printer. It was not printing what I needed. I called Eastern Copy and George guided me through the process with a great outcome. He was patient and was very well educated. Thank-you for all the support George. My business day can continue with Success!!"
- Darlene Torosian
Certified Holistic Health Coach
A Unique Miracle
North Andover, MA

"What could have been a very time consuming process of replacing our old copy machine was made quicker and easier
because we can trust in your expertise, people and products."
- Patricia W. McCormick
Gloucester, MA


"We are very happy with our copiers!
We recently purchased copiers from Eastern Copy Fax, Inc. Tony was great with everything he did for us. His response to our questions were always precise and prompt. Our communications were mainly through email which were very convenient for us. He always followed up with telephone calls when we are communicating something important. We had George for our technician, and his training was very helpful. Overall, we were very impressed with their professional attitudes."
- Language School
Arlington, MA

"I cannot easily describe how great it is to work with Tony and the staff at Eastern Copy Fax.
Tony listened to and addressed every question we had in a humble, honest and cheerful way! He stuck to our budget and got us the copier that we needed at the price we could afford to pay and George was at our office within a half hour of delivery to get us up and running the same day the copier was delivered. Tony even continues to follow up with us to ensure that everything is working properly and that we are happy with our purchase. I would highly recommend Eastern Copy Fax to anyone who is interested in GREAT customer service, a sales team who listens to their customers and a very pleasant equipment purchasing experience at prices that beat every other competitor we spoke to! I can say without reservation that it is an absolute pleasure to deal with Eastern Copy Fax."
- John Clark
Community of Faith Church
Brighton, MA

"Eastern Copy Fax has consistently provided us with top quality products and Service.
Their staff is knowledgeable and friendly and I have come to know Tony Loiacano as a man of honesty and integrity. We trust this company."
- Ina Mitton
Executive Administrator
Notre Dame Training School

"Eastern Copy Fax is an absolute breath of fresh air!
Every member of their staff is professional, friendly and always willing to go above the call of duty. The quality of their service puts them far above the rest."
- Jaime McGrath
Office Administrator
Pinnacle Capital Management, Inc.


"We deal with Eastern Copy Fax because:
• Personal service - when we call the office a real person answers the phone
• Products sold are of high quality
• Eastern Copy Fax operates under high ethical standards
• Carroll K. Steele Insurance goes no place else but to Eastern Copy Fax for all our office machines"
- Stephen F. Dexter
Carroll K. Steele Insurance Agency, Inc.
Gloucester, MA

"We purchased our first piece of equipment from Tony when we started INTRAL twenty years ago and have bought/leased everything from him ever since.
The service, quality of products, knowledge and help that we have received from Eastern Copy Fax over the years could not have been better and we're looking forward to many more years of the same."
- Jeanne Barney
INTRAL Corporation

"Eastern Copy Fax/Tony Loiacano has been such a pleasure to work with.  No matter what the request, there is never any negative response but, simply….”Sure! It is unbelievable how accommodating Tony is to us.  Usually you dread making a request to a vendor as they just don’t seem to care and would normally be met with an argument as to why it can’t happen, but not with Tony!  Their tech George is the most pleasant tech to deal with.  Any issue you have he is there patiently working on it, with a smile! So happy we switched from our prior service provider as our lives have been so much easier and less stressful!"
- Elaine Pereira
Corporate Office Manager

Harmony Health Care International in Topsfield, MA

We've been doing business with Tony and Eastern Copy Fax for about 10 years now and have never been disappointed. George and Eric have always responded promptly and professionally to service calls and kept our office running efficiently. Recently we purchased our second printer/ scanner, copier machine from Eastern Copy Fax. It was delivered and setup on schedule and is running great. We are confident Eastern Copy Fax will help keep our office running for many years to come.
- Michael Sorrentino

BMC Engineering
Wakefield, MA

Thanks Tony! The technician (Eric) just left and was extremely courteous, efficient and helpful. Our copier is fixed! We appreciate it.
- Jennifer Haley
Accounting Dept.
Design Communications Ltd.