We’ve been doing business with Tony and Eastern Copy Fax for about 10 years now and have never been disappointed. George and Eric have always responded promptly and professionally to service calls and kept our office running efficiently. Recently we purchased our second printer/scanner/copier machine from Eastern Copy Fax. It was delivered and setup on schedule and is running great. We are confident Eastern Copy Fax will help keep our office running for many years to come.
— Michael Sorrentino - BMC Engineering - Wakefield, MA
Just let me say that Eastern Copy Fax and St. John’s Church have been working together for many years with regard to our copiers that we have purchased from you. Your service is the best by far. You remind me of the old days when all anyone needed to do to have a house call from the medical doctor was to just pick up the phone and they would be here. Your service is beyond the best!!!
— Marge Bishop, St. John's Episcopal Church Church assistant
We have leased our printer/copier from Eastern Copy Fax for years, and recently replaced it with another unit. Tony and his team have been fantastic to work with and extremely timely on service needs.
— Ken Riehl, CEO Cape Ann Chamber
What a pleasure to work with such a professional and outstanding company! We have been working with Eastern Copy Fax for many years now. They are extremely knowledgeable, quick to respond to our inquiries and issues, and always in a courteous, friendly and professional manner. They have been very helpful over the years in recommending the perfect equipment for our office needs. We would not hesitate to recommend Eastern Copy Fax!
— Anne M. LaMonica Constitution Financial
Tony, the owner, and refreshingly, the person who will probably answer the phone if you call, is super helpful and sweet. He will go out of his way to help you troubleshoot a problem to avoid a service call, and if it does come down to that, service will be prompt and courteous!
— Joan Dusoe Lumiere
We have leased two printers from Tony at Eastern Copy Fax for years. Tony (the owner) takes exceptionally good care of us, and if we need service someone is almost always there that day/the next morning. Everyone there is helpful, from the office to the techs to Tony himself. I highly recommend them to anyone looking for a great company to buy/lease from!!!
— Donna Harmony Healthcare International (HHI)
Eastern Copy Fax offers excellent customer service. It’s maintenance plan for copiers include supplies and the per page cost for printing is reasonable. On the rare occasion that a service call is necessary, they are able to provide a technician for same day support. I highly recommend Eastern Copy Fax.
— Lisa Maloney, Director Middlesex Retirement
We have been working with Eastern Copy Fax for a very long time and will always do so. The service is incredible along with the knowledge of all their equipment. We always get the best prices on new purchases and will be life long customers. Thank you for everything.” This new copier we just bought allowed us to replace 2 other machines...it’s a time and money saver. It is now our best machine in the company. So good that we just bought another one the same day this one was delivered
— Dave Atkinson, IT Manager The James F. Mullen Co, Inc.
Hi Tony, Thanks for all your help getting the new copier. George and Eric were great in helping with the set up and training.
— Tracy Bowen, Office Manager Maritime Gloucester
Happy Friday Tony! Just wanted to thank you for the quick service. They just completed the install and our secretary is very pleased. Thank you again for the professionalism of all your staff!! Have a great weekend!
— Mary @ Circle Finishing, Inc.
I want to share a positive experience today. I needed some support with my printer. It was not printing what I needed. I called Eastern Copy and George guided me through the process with a great outcome. He was patient and was very well educated. Thank-you for all the support George. My business day can continue with Success!!
— Darlene Torosian Certified Holistic Health Coach A Unique Miracle North Andover, MA
Awesome company to work with. I have been doing business with Tony and his staff for well of 30 years. They are always accommodating, and go above and beyond in customer service, knowledge, and prices.
— Mary DeAmario Maione - Ipswich Shellfish